Last updated: October 2026
Donate Furniture Dubai (“we”, “us”) arranges free pickup of usable furniture and appliances in the UAE. This policy explains what personal information we collect through donatefurnituredubai.com, WhatsApp, phone and email, and how we use it.
What we collect
- Your name, phone or WhatsApp number and email address.
- Your pickup address, building or community details and access notes.
- Photos and descriptions of the items you want to donate.
- Basic website usage data such as pages visited, collected through cookies and analytics tools.
How we use it
- To confirm whether items can be donated and to book and carry out your pickup.
- To contact you about your pickup, including changes to the arrival window.
- To arrange building access, service lifts or gate passes on your behalf.
- To improve our website and service.
We do not sell your personal information.
Who we share it with
We share only what is needed to complete your pickup, for example your name and unit number with building management for lift or gate access. We may use trusted service providers for hosting, email and analytics. We may disclose information where required by UAE law.
How long we keep it
We keep booking details for as long as needed to provide the service and for our records, then delete or anonymise them.
Your choices
You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing donatefurnituredubai@gmail.com.
Cookies
Our website uses cookies for basic functionality and to understand how visitors use it. You can control cookies in your browser settings.
Contact
Questions about this policy: donatefurnituredubai@gmail.com or +971 52 571 3525.